💻 Technology 4d ago · Jon Brodkin

Verizon sent man a refurbished phone with MDM, then deleted his data remotely

Ars Technica
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Verizon sent man a refurbished phone with MDM, then deleted his data remotely
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Verizon sent one of its customers a "refurbished" phone equipped with a Mobile Device Management (MDM) profile that gave the company remote control over the device. The serious mistake raises questions about Verizon's process for preparing refurbished phones to be sent to customers.
Tom Collery, the unlucky Verizon customer, called Verizon in February after having network problems, including dropped calls. Verizon responded by sending him a replacement for his phone, a Samsung Galaxy Z Flip7. Bu

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